5 Common Problems in Using a Copier or Printer (And How to Fix Them)

Printers and copiers are two must-have machines in an office. They play an integral part in producing professional-looking documents. Your company may suffer and experience reduced productivity once either of these two integral machines malfunction.

Dealing with a malfunctioning or defective copier or printer is a headache for many. Thus, you should know how to troubleshoot each problem without hiring a professional. If this is your first time having an office copier or printer, you may not be familiar with the common problems you may experience with this machine.

But there is nothing to worry about anymore. This post features the top five common problems in using a copier or printer. Charlotte Copier solutions prevent these issues.


The Top 5 Common Copier and Printer Problems

1. Printed Documents Have Marks, Spots, or Streaks of Lines

Have you ever experienced printing a document and found out that it comes with unwanted smudges and marks? This is one of the frustrating things you may experience with a malfunctioning copier or printer.

Troubleshooting ActionPurpose
Trace the MarksIdentify which part of the paper has smudges or unwanted marks (e.g., repeating spots indicate roller damage).
Clean the GlassClean the marks on the glass above the copyreader with a soft microfiber cloth and mild glass cleaner.
Avoid AbrasivesStay away from using regular cleaning cloths or paper towels, as doing so can cause further marks or scratches.

2. Printing Jobs Take Too Long

Most offices depend on their printers and copiers for printing many documents. But what would you do if your printer or copier malfunctioned, and it takes too long to print a few pages of documents?

The good thing with modern printers and copiers is that they come with innovative settings where you can increase or decrease the printing speed in your office. Changing the current printing speed of your printer or copier will help you save time and money.

3. You Can’t Connect Your Computer with The Printer Or Copier

One of the most common problems faced by many printer and copier users is not being able to connect their machine with their computer device. Unfortunately, this issue is one of the trickiest to fix since it might be because of different reasons.

  • Restart and Reboot: Restart your copier or printer. In most cases, restarting or rebooting your printing machine can fix network connectivity issues.
  • Check Plugs: Ensure that your computer and copier or printer are plugged in properly. This might be the most obvious solution that every user may forget.

4. Frequent Paper Jams

Another common problem you may encounter with your copier or printer is a frequent paper jam. Paper jams normally occur with most printers occasionally. But if you notice that this issue happens more than usual, take it as an indication that your copier or printer has a more serious problem.

5. Too Much Printing Cost

One of the biggest problems of many business owners with their copiers or printers is too much printing costs. If you are printing all day long, you need to use more electricity, toner, and paper, which can lead to expensive expenses. Most printers and copiers nowadays have a setting where you can minimize the printing cost, which can significantly cut down your printing bills.


If you plan to get copiers for your office in Charlotte, you can opt to buy copiers or lease copiers in Charlotte. We can give you options for getting the copy machine that you want. You can contact our local copier leasing services department in your location.

For all services in Charlotte, call Clear Choice Technical Services:


For dedicated Copier Repair Services in Charlotte, please visit our Repair Services Website for immediate assistance. Our network is powered by Clear Choice Technical Services.

  • Post last modified:November 11, 2025